Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Extremely User Friendly!
on January 16, 2026
Posted by: The Real Birdy
from South Carolina
It is very user friendly. I love that it checks all of your information numerous times. Very accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
35.00 fee really!
on January 16, 2026
Posted by: LAB302
from South Carolina
I never asked for a 35.00 fee be taken out of my taxes if there was a 35.00 fee it should have been stipulated when i was paying the 88.00!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on January 16, 2026
Posted by: Bill 5050
from Wa.
Have used Turbo Tax for many years and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I just had a couple of glitches this year
on January 16, 2026
Posted by: Michael19doggy
from Indiana
I could not import my W-2s and had to enter everything in manually for some reason, and every year that I have used this I have not been able to enter my Indiana driver's license number. Other than that it is wonderful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is quick, easy and reliable!
on January 16, 2026
Posted by: AmyB44
from Arkansas
Filing my taxes was quick and professional. I feel confident about my return and pleasantly surprised with what I am getting back!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ezee pezee
on January 16, 2026
Posted by: soulman56
from 145 palisade dr, 9083
Love it !!! use every year would recomend!!! GREAT!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: Nicole3189
from Massachusetts
TurboTax is always been a great experience and always helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 16, 2026
Posted by: Savytaxes26
from California
I have filed with Turbotax for the past I believe 4 or 5 years and it is always so streamline.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com