Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
NA
on January 16, 2026
Posted by: cody1199
from North Carolina
Very easy to use and navigate. I received my best refund I ever have and it only took 35 minutes in total.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 16, 2026
Posted by: Meech1993
from Chicago
It was good i got through everything i needed thanks
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 16, 2026
Posted by: Kokotlou
from Fl
This was great to use. It was easier to use and to understand .
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
over a decade of trust
on January 16, 2026
Posted by: MikeWednesdayMike
from South Carolina
Quick, helpful and easy to use. I value the tooltips, features and guides in the interface that help to increase the accuracy of my returns. Anyone with a basic understanding of computers would very compatible with this product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK AND EAST
on January 16, 2026
Posted by: KB2482
from alaska
great experience that I will continue to use every year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Platform
on January 16, 2026
Posted by: AmarieT365
from Louisiana
I have used Turbo tax for many years and absolutely love how easy it is to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 16, 2026
Posted by: Rod86
from Ga
My first time was very easy and fast I would recommend this to any of my family
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: RodB21225
from Maryland
It was a great experience using turbo tax. I would definitely recommend and use again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com