Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,314 Reviews)
Rating breakdown 87,314 reviews
5 Stars
64,856
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AWSOME
on January 16, 2026
Posted by: RDB6
from AL
VERY EASY TO NAVAGATE AND USER FRIENDLY THANK YOU VERY MUCH..
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Eaxytaxtip
from North Carolina
Easy and they guide you through it all. Nice to not have to go to an office.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Stupid fees
on January 16, 2026
Posted by: Levi44
from Florida
Product works fine but the fees associated with it is outrageous. No need to keep adding fees for something that shouldn't cost that much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very awesome
on January 16, 2026
Posted by: Vjill
from Kansas
Very fast and helpful. Guided me all the way through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do
on January 16, 2026
Posted by: Elliott73
from Virginia
Very easy to do and the instructions were very clear
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 16, 2026
Posted by: xoTara_Bunnyox
from TX
Easiest software to use ever, easy to navigate and I'm always left satisfied with the results!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks turbo tax!
on January 16, 2026
Posted by: Edubois2422
from Fergus Falls, MN
So easy to do on your own and they get you max refund possible
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go!
on January 16, 2026
Posted by: Cro Jim
from ohio
Extremely straightforward and comprehensible in nature, ensuring clarity and ease of understanding for the intended audience.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com