Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,314 Reviews)
Rating breakdown 87,314 reviews
5 Stars
64,856
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
meh
on January 16, 2026
Posted by: SendItStealth
from WA
Not free hate doin taxes hate this website still do it with them every year. $50 to use webiste thats barely changed needs some work to make better for the price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy and helpful
on January 16, 2026
Posted by: Andrew2004
from Phoenix, AZ
It was very easy to file my taxes using TurboTax this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on January 16, 2026
Posted by: CollSoul
from North Carolina
I love that Turbotax makes it easy to file, albiet my getting a little confused sometimes. I like that Turbotax e-files for me and all I have to do is input my information!
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 16, 2026
Posted by: Tarrill
from Oklahoma
It was very easy to do using TurboTax and very simple and fast
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesoome
on January 16, 2026
Posted by: Marlene6467
from FL
Filed my taxes with confidence and accuracy knowing they are done right.
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 16, 2026
Posted by: ABRAHAM George
from texas
its super easy to file, very helpful ,thanks turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product to file taxes
on January 16, 2026
Posted by: CraftyAndy
from California
Easy to use features and there is guidance when one it. The interface is easy and the accuracy is as it should.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Got a little frustrated.
on January 16, 2026
Posted by: DG 60
from Tennessee
When it comes time to make a payment it takes forever. The screen messes up and a lot of questions have to be redone. I also can't ever get to the last review. It says it will take a few minutes but never pulls up.
Written by a customer while visiting turbotax.intuit.com