Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,314 Reviews)
Rating breakdown 87,314 reviews
5 Stars
64,856
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
This is the only tax preparation program I use.
on January 16, 2026
Posted by: ChelleNCUT
from West Jordan, UT
Always easy to use. Always correct. Always fast. I've used this tax filing system for the last 15 years and I've never had an issue with an audit. Highly recommend using TurboTax!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Forces you to upgrade packages
on January 16, 2026
Posted by: Bblueya
from Texas
Forces you to upgrade the packages when you really don’t need too: honestly try another service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
they are good
on January 16, 2026
Posted by: deano316
from biddeford,me
they are easy to useser friebndly would tell people to use
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 16, 2026
Posted by: Steezzz
from Florida
TurboTax is great and easy! I recommend to my family and friends.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on January 16, 2026
Posted by: Jess3796
from Texas
Love the refund advance tool and how easy it is to use!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax service!
on January 16, 2026
Posted by: AMC2002
from Massachusetts
Easy, inexpensive, and I'm always confident that my taxes get done correctly! I've been using TurboTax for years and they have never led me wrong.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time using TurboTax in 10yrs! Perfect
on January 16, 2026
Posted by: AdriSanti
from CO
This is my first time using TurboTax in over 10 years. The guidance help in the accuracy in my return was amazing. I love the promotional features they had as well.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on January 16, 2026
Posted by: maddison4
from Wisconsin
Super easy to use and very convenient! Been using TurboTax for years
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com