Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,314 Reviews)
Rating breakdown 87,314 reviews
5 Stars
64,856
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: Desire223
from Iowa
Did an awesome job guiding me with my taxes this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 16, 2026
Posted by: hollymcbutter
from Tennessee
I use Turbo Tax every year and they make it so easy for me to file my taxes year after year.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is AMAZING
on January 16, 2026
Posted by: DARLAJEANV
from TN
great service!!!! VERY HELPFUL HEY MAKE IT A BREEZE TO FILE!! LOVE THIS SERVICE
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sneaky
on January 16, 2026
Posted by: Angel2222
from Florida
I love Turbotax but, I dont like the way you sneak in charges like the automatic bank draft 5 days early for 35.. with no way to remove it..... then showing 40 and at end showing I paid 49 actually. Sneaky......
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 16, 2026
Posted by: Larissaclmb
from Kansas City Kansas
It was fine. They make it easy to file your taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Efficient
on January 16, 2026
Posted by: bmillike
from Ohio
I've been using Turbo Tax for years. My tax situation is not overly complicated, but I love the ease of doing the deed and feeling somewhat confident that I got it right!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is cheaper then a tax professional
on January 16, 2026
Posted by: No Name 100
from Georgia
Thanks Turbo Tax awesome service cheaper than a tax professional with accuracy, efficiency and at a lower rate
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 16, 2026
Posted by: Melissabrz
from ca
My experience has always been fast and reliable. I like it.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com