Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,314 Reviews)
Rating breakdown 87,314 reviews
5 Stars
64,856
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
it
on January 16, 2026
Posted by: bikerpoet
from colorado
its just fine does what its supposed to do. this part is dumb
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Was A 1
on January 16, 2026
Posted by: Becky22x
from Brooklyn, NY
Easy peasy ease of use was great, and the instructions were clear
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is a scam
on January 16, 2026
Posted by: bassboy012
from MI
Use to be a legit business but now there is no such thing as a free file and the only thing they are worried about is extra fees. Paying $200+to file my own taxes is crazy. I could just go to a tax preparer and pay the same and not have to do anything "manual"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy and faster than most
on January 16, 2026
Posted by: Erin82R
from Louisiana
I’ve been using them for years because it’s easy and doesn’t stress me out
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Dependable
on January 16, 2026
Posted by: Lita75
from 1532 Rainer Road
I've been using TurboTax for over almost 10 years ...been very reliable
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome program
on January 16, 2026
Posted by: ArlisaG
from Arkansas
Great and easy to use. I've used this program for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 16, 2026
Posted by: Bryan1967
from Georgia
Everything is just so easy! Everything is explained
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY PROCESS
on January 16, 2026
Posted by: SMITTT
from WA
EASY AND SIMPLE. I DIDNT HAVE TO THINK ABOUT ANYTHING. MADE MY LIFE EASIER
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com