Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(72,540 Reviews)
Rating breakdown 72,540 reviews
5 Stars
54,252
4 Stars
7,993
3 Stars
3,465
2 Stars
2,138
1 Star
4,692
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
FORCED TO UPGRADE
on January 16, 2026
Posted by: Dj Elliott
from Florida
I've been using Turbotax for quite some time now, but this use of it lead me to be forced to upgrade to Deluxe because of a Retirement Savings Contribution Credit which I was forced to do. I also don't recall having to pay an additional $40 to have the FORCED upgrade to be taken out of my tax return. I gained $34 from the Retirement Savings Contribution Credit but ended up having to pay $89 to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ok
on January 16, 2026
Posted by: Kayes53
from Kentucky
Im not interested in doing these reviews so thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 16, 2026
Posted by: Mig2142
from Florida
This is the best experience that I have ever had with an online service. I will recommend to everyone that I know.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Pitabella
from New Orleans
TurboTax is always easy and fast I love it I use it every year and it gets better and better
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on January 16, 2026
Posted by: Calli2017
from Texas
Turbotax is very easy to use, everything is step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 16, 2026
Posted by: Ramon2301
from Florida
Great service very easy to use and helpful. W2 import eas very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy!
on January 16, 2026
Posted by: Chaiii
from Colorado,CO
It’s very easy to use. It gives you instructions on how to decide for each entry. As long as you read and comprehend very carefully you’ll be alright. It only too me about an hour to finish the whole thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Way to File
on January 16, 2026
Posted by: Estelle49
from Wisconsin
Easy, thorough way to file taxes. I like that it retains the information from one year to the next and saves time filling in data. It also allows me to compare this year's return to last year's.
Written by a customer while visiting turbotax.intuit.com