we love using turbo tax because it walks us through step by step, and does all the hard stuff for us. we just have to type in what it asks for and BOOM its done and done right. very fast, maybe 1 hour a year- compared to the several hours we used to spend with kids in tow to try to get things done. also if we need to revisit the documents we can easily pull them up from our phone so we don't have to worry about misplacing printed documents!
Pros: My employment status changed this year, I had a baby