Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
turbo
on January 15, 2026
Posted by: kimberly brand
from delaware
i only gave it a 3 cause its fees at the end they say free but its not .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is super easy and fast
on January 15, 2026
Posted by: Kynn1
from Oklahoma
Turbo tax was super easy and very fast. I love that it keeps all my information from the previous years
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job TurboTAx
on January 15, 2026
Posted by: Anonymous
from Louisiana
The features make it easy to complete your taxes. It breaks everything down for you, step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax making things easy
on January 15, 2026
Posted by: Jay081
from North Carolina
This is the easiest and only way i have been doing my taxes since i left home and have been doing them on my own. makes everything super simple and easy to understand. I also love how i can use there site from any device. there are always spot on
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 15, 2026
Posted by: ABolden25
from Maryland
Easy to understand with clarity where needed when I wasn't sure what to do next.
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is first time user friendly !
on January 15, 2026
Posted by: Sarahbear27
from pa
I used turbo tax for my first time ever filling for taxes and it was super easy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent
on January 15, 2026
Posted by: Miss CM
from NC
It took a little longer than expect to complete the return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 15, 2026
Posted by: Chelle225
from New York
Really helpful been doing my taxes with them for years never disappointed
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com