Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy to Use.
on January 15, 2026
Posted by: Tree3912
from FLorida
Very easy to do. But they added an extra cost to do direct deposit. Which I DID NOT like.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing!!!
on January 15, 2026
Posted by: M Rose 77
from florida
Easy to use. Every step explained well. Filed in under 30 minutes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my savior
on January 15, 2026
Posted by: BrandonA97
from Oregon, OR
Easy to use and quick! everything is so well explained and have no issues when i do my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 15, 2026
Posted by: Kanb1
from Illinois
Quick and easy was able to file in under 1 hour thanks
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way
on January 15, 2026
Posted by: DeltaMatt79
from Alaska
TurboTax is easy to use and if you need it there are plenty of resources
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 15, 2026
Posted by: Child of God77
from 2425 Oakland Ave
Easy and quick, but I was charged for max and I only used basic
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 15, 2026
Posted by: Fel1shehs
from Michigan
I liked TurboTax and have always used it for the last 8 years
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest filing ever
on January 15, 2026
Posted by: Amyjiam
from Pennsylvania
Easiest filing ever. Will definitely use again.!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com