Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy to use!
on January 15, 2026
Posted by: cgibson87
from florida
Very easy and intuitive to use. Only thing I'm knocking a star off for is that the fees are kinda pricey for what I'm getting back.. Its taking 90 bucks for a 179 dollar return
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great app
on January 15, 2026
Posted by: BP152109
from Virginia
Great refund and easy to file, will use again.....
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use Turbo Tax every year
on January 15, 2026
Posted by: Karma 101
from Tennessee
Very easy to use and helpful. Everything that is offered is well worth the money. I have never had a problem with any return I have ever filed. Very Accurate
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 15, 2026
Posted by: Jenny772
from MI
Like that it flows the information from last year. Dont have to do much.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!!
on January 15, 2026
Posted by: Boymomma6
from CO
I’ve used turbo tax for many years and last year I opted to an office and they messed up everything. Im glad im back and they make it so easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this site
on January 15, 2026
Posted by: Dawn3868
from Florida
So easy to do!!!! Always easy to dim mistakes and helps in every way!
Response from turbotax.intuit.comBy TurboTax Care Team, January 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used Turbo for years!!
on January 15, 2026
Posted by: Drewskkkii
from Oklahoma
Used turbo tag for years.. easy to navigate with no problems!
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Miss when TurboTax was FREE
on January 15, 2026
Posted by: clariplz
from VA
Guidance is extremely wordy and not helpful. Also, why am I being charged to do my own taxes?
Written by a customer while visiting turbotax.intuit.com