Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 15, 2026
Posted by: Deane14
from Fl
It was ok a little pricey but its good to use if your want to do it yourself self
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
amazing
on January 15, 2026
Posted by: lmklc
from md
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Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Eh sick of the price increase for basic version
on January 15, 2026
Posted by: Ughh12346
from RI
The prices are ridiculous especially since Other services have a completely free option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was helpful
on January 15, 2026
Posted by: Beookecrss
from Texas
My taxes got rejected and turbo taxes helped me fix it quick
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 15, 2026
Posted by: Cdsales
from Nashville tn
Easy this is my 2nd year using them it was easy to use and fast
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Software
on January 15, 2026
Posted by: MzJoyus
from Michigan
I've always found turbo tax easy to use and very informative.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 15, 2026
Posted by: Tarallyn
from South Dakota
Very fast and helpful. Online is very nice and easy. I love it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on January 15, 2026
Posted by: Tia7113
from Indiana
TurboTax is easy to use, fast, and the accuracy is great.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
"We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers."
Written by a customer while visiting turbotax.intuit.com