Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax is very user friendly! Great Service
on January 29, 2025
Posted by: rubyMed
very easy to use and really helps to have the step-by-step guidance!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
ok
on January 29, 2025
Posted by: benhorse
Evet year it is hard to put my 1099-R in, i can never find where it goes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Amazing
on January 29, 2025
Posted by: DaniRae1111
from KS
Very thorough and so easy to use. There was absolutely no second guessing if I was doing it right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good
on January 29, 2025
Posted by: ConBen7
from Wyoming
Says it is free but it is not. still paid i only did standard deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I Love You
on January 29, 2025
Posted by: jjjj44
from KENOSHA Wisconsin
Great Service But That's The Obvious Part But What's Not So Obvious Is The Love...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome!!!
on January 29, 2025
Posted by: Erin2854
from TN
Always a great way to file! Used it for years and it's always worked great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax is a Frustrating Platform
on January 29, 2025
Posted by: Frustrated Persononon
It was incredibly frustrating to file my return this year. I kept getting different numbers on how much I owed and finally had to clear out my forms and start over. It was not appreciated that the software repeatedly tries to push the upgraded tax services for additional fees. I don't know why I keep using TurboTax. This is probably the last time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Very Disappointed
on January 29, 2025
Posted by: Kennyz0516
from illinois
Had to pay more filing on line thru Turbo Tax .com than if I would have purchased it at a retailer.
Written by a customer while visiting turbotax.intuit.com
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