Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
sweet
on January 15, 2026
Posted by: diddysoil
from maine
COULD BE BETTER WORKS WELL
ITS GOOD TO GO, FAST EASY AND SIMPLE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is So Easy and Efficient!
on January 15, 2026
Posted by: klh66
from IN
This is the easiest product to use to complete your tax returns! It pulls information from the prior year which saves a lot of time and it makes sure it has all your bases covered with regard to deductions, etc. Being able to import your W2 is awesome but I didn't use it this year because I don't have an electronic copy of my W2 yet, only paper.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Crappy service
on January 15, 2026
Posted by: Spencer45578902
from Wi
Worst experience in my life
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 15, 2026
Posted by: Villainess
from Wisconsin
Very professional and accurate and I love the extra assistance if I need it
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is A Nightmare
on January 15, 2026
Posted by: Matt70058
from louisiana
very complicated process something that was suppose to take only 30 or less took up to over 2 to 3 hours to complete requiring speaking with agents for a 1095-A ETC.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use!
on January 15, 2026
Posted by: Mack at AK
from alaska
Compatibility
Guidance
easy to use and easy to fie
Guidance
easy to use and easy to fie
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is okay
on January 15, 2026
Posted by: Tiffypoo94
from South carolina
Everything is fine until you have to pay. Then it stinks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo-tax is awesome!
on January 15, 2026
Posted by: Peahen151
from SC
Easy to use, time-saving. I use it every year, it saves all my info. Love it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com