Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is Awesome
on January 28, 2026
Posted by: Kiyadalee1
from FL
Easy step by step direction to follow to enter the correct info
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on January 28, 2026
Posted by: Roman2332
from Chicago illinois
You guys always charge extra money my Illinois return never gets accepted ever and every time I try to fix it it never works. I think it’s criminal charging What you charge especially when you say TurboTax free which means it’s definitely not free when you’re charging basically $120
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing
on January 28, 2026
Posted by: nickname5692
from tx
They made it easy to file my taxes! I highly recommend!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poo
on January 28, 2026
Posted by: Anonymous
from Ma
Terrible. Product is just set up to repeatedly waste time and trick you into buying services
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax feel the Confidence
on January 28, 2026
Posted by: tattooalli
from ky
Feel very comfortable using. Confident in the final product
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 28, 2026
Posted by: Senise
from 22871 FOX AVENUE
Easy use very helpful
Great information pages to answer questions
Great information pages to answer questions
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the easy way to go
on January 28, 2026
Posted by: BMar20352
from RI
Easy as usual. Got my taxes done in under 30 minutes or so. Seems accurate but I haven't had it checked by a CPA. Questions asked were simple and easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Refund
on January 28, 2026
Posted by: BL Refund
from PA
Great! Very easy and quick process. It took me less than an hour.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com