Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is awesome
on January 15, 2026
Posted by: Friarfreak23
from California
Excellent experience turbo tax is as advertised! Very Gojd!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast
on January 15, 2026
Posted by: Biz222
from OH
fast and easy, turbo tax is my go to every year!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax and amazing!!
on January 15, 2026
Posted by: Country1968
from Richmond, Virginia
Victor did an amazing job with helping me fix my returns
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never lets me down!
on January 15, 2026
Posted by: FretFrog
from Wisconsin
I have been using Turbo Tax since 2007 and it has never let me down. Take your time an read the help items and you'll get faster every year guaranteed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Once great fall from grace
on January 15, 2026
Posted by: Dswoop
from San Antonio, TX
Filing is easy and fast. That's where it ends. I have been using turbo tax for years and it never brings my information over from last year even though it always says something like "nice next year we'll take care of this for you". They also tend to make it hard for you to get your refund directly deposited into your account without their 'pay $35 and get your refund a little earlier' option. Long story short, I used to love it, next year I will look at other options first.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable
on January 15, 2026
Posted by: Alex3001
from Arkansas
I have been using TurboTax for years and it’s always simple fast and convenient. I am always pleased with my results!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo tax as always!
on January 15, 2026
Posted by: Nye1118
from sc
Turbo tax is always quick, smooth and affordable. I have been using them for years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 15, 2026
Posted by: LH2122
from Texas
Fast and easy!!!!!!-!!-!-----!--------!!!!!!!!!!!!!!!!!!!--!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com