Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Awesome
on January 15, 2026
Posted by: Awesomeeee
from Tx
Awesome awesome awesome awesome awesome awesome aw
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
don't file taxes with turbotax
on January 15, 2026
Posted by: Tedlorf
from indiana
they forced me to use half of my federal return to pay for their fees. there was no option to file for free. initially said it cost $40 but ended up being $128 out of my $221 refund. terrible business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Awesome
on January 15, 2026
Posted by: Luckydvl
from Texas
I've used turbo tax for man years and has been a breeze to use and has always been accurate. Will Continue to use it ever year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Lik Grace
on January 15, 2026
Posted by: Puttie1Only
from Jackson Ms
Good speedy and helpful great guidance and help was always on time and prompt
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax!
on January 15, 2026
Posted by: Angel7297
from Texas
It was effortless.Easy to navigate and the features were easy to understand. Thank you for making things so simple.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is as easy as it gets! Thank you (:
on January 15, 2026
Posted by: Shoreboy432
from Fl
It has been a wonderful experience doing things myself, let's just say Turbo Tax makes it so easy, you won't ever want anyone else to do your taxes for you again!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Cool
on January 15, 2026
Posted by: Aunesti
from MN
Glad I have a service to do it but It costs SO much more than it did. Not to mention the new found payment required for depositing your return anywhere besides Credit Karma IF you have one of their checking accounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is unbelievable
on January 15, 2026
Posted by: Valfelder
from Massachusetts
The easy way to file without incident. I am completely satisfied with the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com