Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is awesome this year too.
on January 15, 2026
Posted by: AKB670
from Arizona
Appreciate the accuracy and compatibility with both phone and pc.
Appreciate it features help in guiding and explaining taxes and its issues.
The interface has improved since last time.
Appreciate it features help in guiding and explaining taxes and its issues.
The interface has improved since last time.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 15, 2026
Posted by: Jeremy143
from St. Louis MO
TurboTax is amazing and fast. I will keep using it
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 15, 2026
Posted by: Jennyjo23
from Florida
Easy to use! Love the suggestions and helpful folks!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on January 15, 2026
Posted by: Debbie 19
from 1920 SW 31st Ave Apt 24, 24
They were great my refund went through with no problem
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 15, 2026
Posted by: StewMob89
from Texas
Y'all make it quick, easy, and stress free to complete filing of taxes every year!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
FRIENDLY
on January 15, 2026
Posted by: JJBKK
from 2619 James St, 5
IT WAS SUPPOSED TO BEEN FREE AND IT WAS'NT not fair
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 15, 2026
Posted by: WillieBo24
from Houston TX
Easy to use fast and accurate also teaches you things.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Extra expenses
on January 15, 2026
Posted by: WishBear97
from Virginia
I was disappointed at the extra charges, after I paid already. I had to pay a fee to direct deposit.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com