Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
GOOD JOB FAST AND EASY
on January 29, 2025
Posted by: TYREE89
from OR
FAST AND EASY TO USE AND THEY ALREADY HAD FILES FROM LAST YEAR
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So easy !
on January 29, 2025
Posted by: Amanda622
from Alexandria NH
Super easy to use and terms normal people understand :)
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
prices not honest
on January 29, 2025
Posted by: unhappy101_101
from ohio
easy to use. it would be nice if the prices up front reflected the things they sucker you into at the end. Not until the end do you find out that certain things cost extra AFTER you have filled everything out. Then once its all done on the last page, they tell you...oh this is extra, +$40. Then when you file its oh...+$40 to transmit. Your $29 or $49 version you picked in the beginning is actually now $188 at the end when you have spent over an hour getting things ready to go. How About honest INCLUSIVE pricing up front. Maybe a checklist to fill in showing which you actually need BEFORE going through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Refund
on January 29, 2025
Posted by: Ld2446
I just thought to file free means free and now my refund is less
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
do it before too late
on January 29, 2025
Posted by: Lilpinky23
from Houston TX
It was super easy and made everything go as smoothly as possible.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome Website
on January 29, 2025
Posted by: Zulyy
I love how easy it is to utilize and takes you step by step for putting in information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Service for Straight Forward Returns!
on January 29, 2025
Posted by: tthom26
from Philadelphia, PA
Easy and simple to follow. Allowed me to file my taxes efficiently and accurately!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
thank you
on January 29, 2025
Posted by: Pony70
from California
easy as pie, finished in under an hour. w-2 did not up load
Written by a customer while visiting turbotax.intuit.com
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