Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Greatest
on January 15, 2026
Posted by: Kate1633
from Nevada
Always accurate and easy to use. I keep going back year after year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Free version
on January 15, 2026
Posted by: Travelworld
from Pa
I am disappointed with the Free version For some reason I check that box and never get the free version for my simple easy return. I always have to pay So were is FREE version? Never worked for me
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use!
on January 15, 2026
Posted by: FoxRace51
from New Jersey
Works great!! Easy to use and user friendly on many counts!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 1, 2026
Posted by: ezetracey
from Vermont
Very easy to navigate. Helpful recaps and status prompts.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 15, 2026
Posted by: EJMax
from Florida
Simply,
Top Service,
Top Online Solution
Nothing to add.
Top Service,
Top Online Solution
Nothing to add.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast- Turbo Tax
on January 15, 2026
Posted by: Jodi04
from AZ
I use Turbo Tax every year, they are easy and the cost is affordable.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 15, 2026
Posted by: amokie72
from georgia
always good, accurate, and fast. we have used turbo tax for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 15, 2026
Posted by: Biancamarie21
from Oklahoma
Used every year so easy and fast reliable will continue to use turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com