Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 15, 2026
Posted by: Senidfy
from Pharr Tx
Great job has great potential great service great Excellent
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Dollar me to death
on January 15, 2026
Posted by: greedy jerks
from NC
Turbo Tax use to be a free service. Today cost me a total of $123 to file a simple W2. Its not that i mind paying for the service but the part that got me was the $40 charge to deduct payment from your return. There's a ton of other sites that offer 100% free filing, next year i will choose one of them :(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great app
on January 15, 2026
Posted by: kkrmm
from florida
awesome experience, step by step guidance and assistance when needed
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and efficient
on January 15, 2026
Posted by: Obiowen1
from 111 Coleman Lane
I use Turbotax every year. It makes a complicated process easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on January 15, 2026
Posted by: Chance1991
from utah
I have used Turbo Tax for many years and absolutely love it. It is so simple and takes less than an hour.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to use
on January 15, 2026
Posted by: Mamawof14
from 606 peacock lane
Very easy to use and self explanatory. Been using for years
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on January 15, 2026
Posted by: RLRich
from Indy
I have used Turbo Tax for many years and you people ROCK. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax awsome
on January 15, 2026
Posted by: Rosef1
from Ca
This is so easy to use. It guides you through step by step.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com