Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use.
on January 28, 2026
Posted by: Jack and Vonda
from Texas
Love this program very easy to use. Calculates accurately. Easy explanations for things I am unsure of.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bait and switch
on January 28, 2026
Posted by: EmKD
from Long Beach CA
Works fine but total bait and switch with pricing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 28, 2026
Posted by: BJM1477
from Georgia
Always the easy way to file. with minimum hassle and effort. reasonable price for service.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Awful help
on January 28, 2026
Posted by: Hugga
from Kentucky
Kept getting errors and always offered to spend money for filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax GREAT
on January 28, 2026
Posted by: ARRIUS
from TEXAS
THIS TOOL IS A VERY GOOD TOOL TO USE EVERY YEAR FOR TAXES
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING
on January 28, 2026
Posted by: NicNac83
from CA
Turbo Tax is an easy software to use. TT has everything listed in order and takes you step by step through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my favorite
on January 28, 2026
Posted by: Youngz
from Co
Good easy walk-through, made easy will come back again
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Be careful not to get tricked in to DELUXE
on January 28, 2026
Posted by: GinNatay
from Michigan
Your online service tricked me in to choosing the Deluxe service when my taxes are very simple with no extra forms. It made me pay over $100 when I could have used your free online filing. I may choose a different platform next year.
Written by a customer while visiting turbotax.intuit.com