Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,283 Reviews)
Rating breakdown 87,283 reviews
5 Stars
64,836
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 23, 2025
Posted by: Che77789
from Texas
Fast and efficient. Will work with them again.....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No Veteran Support
on January 23, 2025
Posted by: Anonymous
from Louisville Kentucky
It is too hard to understand what you are asking when it comes to credit, IRA's, Roth, etc. As a Veteran I should not have to pay to file my taxes, and its free any other place but Turbo Tax. I am going to stop using this site to file since they do not support Veterans. I can file for free so many other places online but not here. I have been using this site for over 15 years but this is my last year. I am getting older and it should not be this hard to file my taxes. I do the easy form and I still have to answer questions that do not pertain to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 23, 2025
Posted by: gioia29
easy and convenient to file. step by step instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Large Processing Fee
on January 23, 2025
Posted by: Amber5696
from AR
Everything was perfect, but there is a $40 processing fee with Deluxe and that is ridiculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2025
Posted by: Greatjobguys123
Great they always do a good job and it's very affordable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2025
Posted by: HeidiRenee79
I love using it just so simple and easy to do. I use them every year and will continue to do so.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never using again !!
on January 23, 2025
Posted by: Ophgaaa
Terrible !!!!!! So many repetitive questions. What is the point of saving my profile information if I have to re enter it 1000x !!! Gaullie. Its 2025 MAKE IT SIMPLIER !!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on January 23, 2025
Posted by: Anonymous
Very Understanding polite nice very helpful greatful
Written by a customer while visiting turbotax.intuit.com