Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Turbo tax
on January 29, 2025
Posted by: terea1
from missouri
no need to use a live person, the website could be more user friendly, such as having visible tabs for customers that take them directly to commonly used information such as past tax returns without having to go through multiple steps to retrieve the information, also make it easier to edit information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Never free
on January 29, 2025
Posted by: Vinnymmmm
Not actually free like they advertise, it is quick. But they have a bunch of fees and force you to upgrade for certain things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome Turb0 Tax
on January 29, 2025
Posted by: Cindi M
Easy to do and less expensive, directions easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax was excellent
on January 29, 2025
Posted by: Juju192
from New york
Very easy and simple to use. The process was easy to understand and finish
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is very easy to use
on January 29, 2025
Posted by: greatgrammie2
from maine
simple and easy done is less than one hour great service
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Single moms love turbotax
on January 29, 2025
Posted by: Marcy1011
from Lutherville, MD
I ghave used TurboTax for the last 8 years and it has been a smooth, easy process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on January 29, 2025
Posted by: Watt32
from New Port Richey, FL
Amazing it was quick and easy. All on the app. Made life great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
good app
on January 29, 2025
Posted by: wesley1420
good app lot of help the product was able to walk me through and get my best refund
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?

Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.

Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
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