Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesommmeeee!!!!
on January 15, 2026
Posted by: Savsav420
from Oklahoma
Never had a bad experience wih turbo tax. It is a really great website. They have where you can just upload a W2 and you are set. Its always very accurate and the app itself is helpful. Easy to use and navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 15, 2026
Posted by: Mikeakhter1967
from Royal Palm Beach, FL 33411
Easy and friendly to user and e-file. I will difinetly use in future. I ask basic tax user to use tubotax because of price and user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Decades of Consistency
on January 15, 2026
Posted by: Kris35787
from Texas
I have used TurboTax for over 20 years. The process is easy, I like how most of the information is already inputted and you have the ability to edit and change year to year based on new information. Refunds are quick and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 15, 2026
Posted by: Saml4
from al
Easy to use, quick, detailed. Great to check the status
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
we enjoy turbo tax
on January 15, 2026
Posted by: amber611
from va
great experience but paying for everything you do is a bit crazy
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very user friendly
on January 15, 2026
Posted by: Jamaris
from 22-44 Jackson Ave apt 906
Good experience but I wish the cost was lower. It's nearly 100 dollars lost when i don't utilize any additional support. There should be something offset that cost.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 15, 2026
Posted by: autprincess
from connecticut
love this and will continue using this for my tax refunds
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 15, 2026
Posted by: Aanya
from 3676 Firethorn Circle
Wonderful experience. I use Turbo Tax every year. Thank You
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com