Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,316 Reviews)
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thumbs up
on January 15, 2026
Posted by: casey19889
from North carolina
Tax filing was great! would highly recommend. Thanks alot
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is amazing
on January 15, 2026
Posted by: Kenzieb05
from Florida,FL
it was good. very helpful and easy step by step process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Cool app
from Nc
The app was very intuitive and self explanatory and easy to navigate.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy and efficient
on January 15, 2026
Posted by: Miracle95
from San ANtonio, TX
I use it every year for the past 4 or 5 yrs love it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product, Easy to use even for a Beginner
on January 15, 2026
Posted by: Furd44
from Texas
Good Product, Easy to use, No Help necessary. Thanks!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of use
on January 15, 2026
Posted by: Lilcrazyhr
from Texas
I appreciate the ease of use and the guided prompts to help explain each step. It makes it easier to understand and allows you to feel confident that you are filing an accurate return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
boom
on January 15, 2026
Posted by: codan1987
from co
quick and easy got it all done in an hour no sweat
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Great
on January 15, 2026
Posted by: Brokay
from Paradice, PA,
It really simple and easy to do your own taxes. TurboTax is great!! The only thing I'm not satisfied with is that they say it's free, but it is not true. But is what it is, I guess. Still easy to do your own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com