Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
I don't like the fee
on January 29, 2025
Posted by: Horns53
I don't like that I have to pay a fee every year when others do not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very fast process
on January 29, 2025
Posted by: Anonymous
from United States
Easy to use did not take much time at all. I will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is awesome !
on January 29, 2025
Posted by: Amy19631234
from Columbus IN
It was an awesome experience ! I appreciate the way
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Hefty Fees
on January 29, 2025
Posted by: mc12fnjd
It starts off telling you, you can do a free tax filing, then you have to pay if you want to add any 401K deductions and it ended up being $159 in just fees. They don't disclose until it's time to pay.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME
on January 29, 2025
Posted by: GLENDALDAY
DID IT MYSELF TURBO TAX MKES IT REALLY SIMPLE TO DO YOURSELF
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time satisfied customer
on January 29, 2025
Posted by: Sheri1900
I have used Turbo Tax for years. Very satisfied! This year worked with a live person with a question and person was very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ehh, not bad but not great.
on January 29, 2025
Posted by: JayT7
from South Carolina
Decent enough tax service, but the rice keeps going up for the exact same computer generated service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great customer service
on January 29, 2025
Posted by: Anonymous
from waterbury ct
customer service amazinggg, very kind patient and helpful.
Written by a customer while visiting turbotax.intuit.com