Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on January 14, 2026
Posted by: DZKIES
from Texas
Great service fast and friendly tax return fast used for two years
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overpriced
on January 14, 2026
Posted by: kitkatburr
from Utah
Paid almost 100 bucks just to file my returns that got me 0 back.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is quick and easy
on January 15, 2026
Posted by: Bamsaaa1
from Tx
I loved how smooth the process is no stress and it’s quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is THE BEST
on January 14, 2026
Posted by: jm29759
from Georgia
’ve been using TurboTax, and I have to say — I love it! From start to finish, the platform makes filing taxes simple, intuitive, and stress-free. The step-by-step guidance ensures you don’t miss any deductions or credits, even tricky ones like Head of Household status, education credits, or dependent care expenses.
I particularly appreciate how it handles exceptions, like not having a 1098-T, and still helps you claim your full credits without errors. The interface is clean, easy to navigate, and even complex tax situations feel manageable.
TurboTax also does a great job of double-checking your entries and flagging potential mistakes before submission, which gives me confidence that my return is accurate and IRS-compliant.
Overall, it’s fast, reliable, and user-friendly, and I’d recommend it to anyone who wants to maximize their refund while avoiding the headache of traditional tax forms.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Every Year Same Dumb Questions About State Tax
on January 15, 2026
Posted by: Faithfulreturn1
from WA
Please take out the State Tax questions at the beginning. Why does the program keep asking about them, when it does not apply to me?
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 15, 2026
Posted by: DStahl815
from Ohio
Turbo tax is very easy and self explanatory to use!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is THEE one!
on January 15, 2026
Posted by: Jazzy Bear
from North Dakota
Turbo Tax is so easy to use! This is my third year and I enjoy saving money from companies that charge so much just to do the same work!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 out of 10
on January 15, 2026
Posted by: Panson1974
from Washington State
This is my second year filing, and it's easy, no lines, no headaches. Love it!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com