Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very good on explaining
on January 14, 2026
Posted by: Karl 13
from Oklahoma City
The instructions was perfect I love how they walk you through it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 14, 2026
Posted by: ShanellBell
from Tx
I use turbo tax every year and every year I even more pleased with the service.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on January 14, 2026
Posted by: season 2025
from iowa
this app is too pricey i wont use it again i file by mail next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the only way to go
on January 14, 2026
Posted by: Rescue Chief 9033
from Pennsylvania
very easy and user friendly all around. this is truly as easy as it gets
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is starting to get expensive.
on January 14, 2026
Posted by: Kobekobe
from OH
convenient and fast and straight forward, besides the yearly increase in fees this is an overall great product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 14, 2026
Posted by: Brookeg1013
from Michigan
They were great!!!!!! It was quick and easy I’ve used them for at least 5 years now
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 14, 2026
Posted by: Maxwell17343
from Tennessee
I love how easy it is to understand and how easy it is to file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Should have been free
on January 14, 2026
Posted by: MattM104
from Florida
EASY TO USE BUT LEARNED I COULD HAVE USED THE FREE VERISON
Written by a customer while visiting turbotax.intuit.com