Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and Easy
on January 14, 2026
Posted by: Sa55ieCa55ie
from nv
Fast and easy, the fees have gotten higher, but I will still use it
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year with TurboTax
on January 14, 2026
Posted by: Al Trashboat
from WA
I'm a long term turbo tax user. The process was very easy and quick. I was surprised for so many fees at end, but I think that comes with filing online.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbocharged on the taxes
on January 14, 2026
Posted by: Anishadawn
from Crittenden, ky
Easy to use and very informative for the information
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is perfect
on January 14, 2026
Posted by: mamalatte00
from Arkansas
I love it. As a single mother, I need every bit of help I can get. Turbo tax even without online help walks you through where the information is and how to find it. It is easy to access and very accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!!
on January 14, 2026
Posted by: Parker8812
from West Virgina
Its very easy to use. very accurate and has great guidance features.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 14, 2026
Posted by: Tyfast33
from Oklahoma City
Great service. Quick and easy and painless. I recommend this service to everyone
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on January 14, 2026
Posted by: Sahwines
from Fl
Easy to navigate, quick step by step process. Stores info from previous years
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 14, 2026
Posted by: Bunnybee07
from New York
I was very impressed with the navigation process it was easy to follow and understand I am a satisfied customer.
Response from turbotax.intuit.comBy TurboTax Care Team, January 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com