Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax Price
on January 29, 2025
Posted by: Zach35007
Always a great experience, service needs to be cheaper as it was before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on January 29, 2025
Posted by: J Starkey
It was very easy to do my taxes and was done in a timely manner
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
does its job
on January 29, 2025
Posted by: samplenickname231
rating 4 stars because the software does not understand how railroad retirement works.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and Easy
on January 29, 2025
Posted by: HeatherS42
from KS
Easy and took about an hour to complete. The Help section answered the few questions I had.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasy
on January 29, 2025
Posted by: Cinn3
from Pensacola, Fl
My experience is always great with Turbo Tax. i Use them every year and they make the filing process so smooth.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
A leech on the tax system
on January 29, 2025
Posted by: thisisampm
from MD
Did not suggest all relevant topics. Did not catch all errors (even simple addition errors!). State filings are wildly overpriced for what you get.
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax is taxing
on January 29, 2025
Posted by: EZ Filer paid too much
from TX
Turbo Tax is an OK product. If they really want to be better, they shouldn't default selections to paying for more services. The services should speak for themselves, and the user should select them, rather than decline.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you Turbo Tax!
on January 29, 2025
Posted by: MissGinnyLynn
from Largo, Florida
The Marketplace 1095-A form was a bit confusing, but thanks to TurboTax we got through it!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
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