Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very easy and helpful tools to move you right alon
on January 14, 2026
Posted by: TYSO All of it
from Oregon
Very easy and helpful tools to move you right along.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is quick and easy!
on January 14, 2026
Posted by: g7rdz
from Texas
Been using TurboTax for a few years and is always such a breeze!
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super fast and easy
on January 14, 2026
Posted by: Tomcat 77
from MS
Everything was simple and easy and any questions were answered
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 14, 2026
Posted by: Gray408
from Idaho
Really easy to use and fast! Helpful tips were provided as well as explanations on topics.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
x
on January 14, 2026
Posted by: 10 4 good buddy111111111
from or
good good good good good veryyyyyyyyyyyyyyyyyyyyyyyyy good
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Trickery
on January 14, 2026
Posted by: TravDenn
from AZ
I tried to sign up for the free filing but I had to pay. It was trickery.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Free but not free
on January 14, 2026
Posted by: Ohhhhyeahhhhhh
from NC
The best thing I love about using TurboTax every year is starting off filing for free and then having to pay upwards of over $100 afterwards. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ehh its alright
on January 14, 2026
Posted by: kch101
from Texas
had to use a paid version of turbo tax because I have student loans, its ridiculous. and they charged me an additional $40 for it to come out of my refund.
Written by a customer while visiting turbotax.intuit.com