Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 14, 2026
Posted by: Dev1022
from Oklahoma
Super easy and helpful. Step by step directions as well.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 14, 2026
Posted by: Soph26
from CA
I love turbotax because it's so easy to use and it's always accurate.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 14, 2026
Posted by: Papa Zaugg
from California
New record 38 minutes prep time! Fast and Easy...
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on January 14, 2026
Posted by: Tito2026
from Florida
Best way to go!!! I did it on my own and it was not complicated.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best!!
on January 14, 2026
Posted by: Kim6770
from Florida
I've been using TurboTax for years, and they make it so easy to do your own return, even if you have itemized deductions.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Awesome
on January 14, 2026
Posted by: Porsch123
from DC
My experience is always great! Turbo tax gets the job done.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 14, 2026
Posted by: bmor02
from florida
++++++easy to use, but price is going up++++++++++
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on January 14, 2026
Posted by: Slwynn2025
from Florida
I feel that for a basic easy return, the fees were a little high. I can see the 40.00 to be taken out of the refund for processing, but to charge me another 49.00 was a little much.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com