Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 14, 2026
Posted by: Toughgirl04
from Wisconsin
Comfortable with questions and answers compatible with my age
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on January 14, 2026
Posted by: 123455z
from CA
Outdated. Should’ve let me file and then I can re-adjust if I need to. Cut my refund in half. Should’ve never did my taxes here :(
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy
on January 14, 2026
Posted by: Gary 5913
from FLORIDA
was nice and easy to fill out. been using for years now
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 14, 2026
Posted by: Phillip27
from Kentucky
It’s so fast and simple going on year 9 with them!
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax has great guidance
on January 14, 2026
Posted by: Angelpaz
from Texas
It was overall great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo to the tax
on January 14, 2026
Posted by: Adakris
from Kyle, Tx
I loved it! was easy to do and follow but the only thing that did get me upset was having to pay for the deluxe plan at the end even after I declined when it popped up after my reviewing, when all I wanted to do was The standard free plan
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress Free
on January 14, 2026
Posted by: Mandalandadingdong
from ND
Turbo Tax takes the stress out of tax season, and let's me get on with my day.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 14, 2026
Posted by: Jay211
from Oklahoma
It was great I really enjoyed the experience very helpful
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com