Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 14, 2026
Posted by: Claudine g
from Texas
Good, easy to use, fast, accurate. Better than filling with high fees.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Advertised Price Is False
on January 14, 2026
Posted by: KTV8
from U.S.
Last time using Turbo Tax. They now charge, regardless of simplicity, and charged me a total of $89 versus the $40 price advertised. Thievery afoot.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 14, 2026
Posted by: JWelch71
from LA
Super easy and saved my information when I left the site.
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 14, 2026
Posted by: Sirrickxxx
from Louisville, Ky
Always an easy experience The forms and process is made really easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy!
on January 14, 2026
Posted by: TDunlap2
from Georgia
Easy to do from the comfort of home. They help you get the most from your return!
Response from turbotax.intuit.comBy TurboTax Care Team, January 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing !
on January 14, 2026
Posted by: Gigi1005
from Virginia
Super easy and very helpful ! Explained everything for me !
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We trust Turbotax
on January 14, 2026
Posted by: FishelCrew
from Virginia
We trust Turbotax we’ve used them every year for 7 years.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 14, 2026
Posted by: mariahjo17
from MT
Turbo Tax had step by step process and it was easy and quick and accurate.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com