Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on January 29, 2025
Posted by: Genie 23
from Delaware
It was a good experience the gentleman was helpful and solved the problem I was having
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on January 29, 2025
Posted by: sogjuan
from big bear lake ca
I have done my taxes with turbo tax for the last 6 years and its always been so easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesom
on January 29, 2025
Posted by: Donny61
from Columbus oh
TurboTax has always been my go to to file my taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 29, 2025
Posted by: paula 25
from Minerva, ohio
very easy and thrual and the excpters were good good good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Thorough
on January 29, 2025
Posted by: John 1964
Examines personal tax issues and possible deductions/ credits very thoroughly! Stores information from previous years making each subsequent year more simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use it every year!
on January 29, 2025
Posted by: LoriL5262
from Washington
I use Turbo every year without incident. This year I had an issue with the Refund Processing Fee showing up when I was using my credit card to pay. I asked for a call back and was called immediately. Courtney did a screen share and helped me figure out the problem and fix it. She was gracious and warm, very helpful, and everything a customer service rep should be!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Loyal Customer of 11 Years
on January 29, 2025
Posted by: Ayardey92
Generally easy to file. It was difficult to figure out how to update my banking information but I finally figured it out. I've been using TurboTax for 11 years now. It seems like the fees are going up, with adding MAX and other things but having the audit protection is going to be incredibly helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax, stress free and oh so easy
on January 29, 2025
Posted by: Kotamae
from United States
Super fast and easy. Always gives you the highest return rate possible.
Written by a customer while visiting turbotax.intuit.com