Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,318 Reviews)
Open Ratings Snapshot
Rating breakdown 87,318 reviews
5 Stars
64,860
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
I Love Turbo Tax
on January 14, 2026
Posted by: Janadees83
from LA
They make it so easy and understandable for people to file their own taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it, So Easy to Navigate and Use
on January 14, 2026
Posted by: DJ Taxmaster
from PA
Love it. So easy to file and I got big bucks back, which has nothing to do with Turbotax. Yayyyy!
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Aweseome
on January 14, 2026
Posted by: Kelcar75
from Florida
This was fast and easy. I use it every year and I have very satisfied with the service.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Use
on January 14, 2026
Posted by: NSP81
from Minnesota
Easy to navigate. No issues. It was user friendly.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
taxes for dummies
on January 14, 2026
Posted by: Anonymous
from georgia
this was a super easy process. it took less than an hour!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Money Grab
on January 14, 2026
Posted by: Cae111
from New Hampshire
Paying for me to do my own taxes is insane. Like, be for real???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on January 14, 2026
Posted by: Anonymous
from georgia
TurboTax is a miracle! It has helped me with my taxes for the last 5 years and has worked wonders!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 15, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
very good
on January 14, 2026
Posted by: momokkkk
from MI,
simple and easy to follow affordable. ..............
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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