Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,318 Reviews)
Rating breakdown 87,318 reviews
5 Stars
64,860
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Its ok
on January 14, 2026
Posted by: Nat1976
from south carolina
They charge for every little thing. Sometimes the little guy needs a break.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 14, 2026
Posted by: anutheory
from Florida
Fast & Easy. The prompts are very simple, and it helps with accuracy
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 14, 2026
Posted by: Fatnat70
from Florida
Very easy to use. The ststestep by step instructions are helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 14, 2026
Posted by: Anne1974
from Ohio
Very helpful quick easy to follow and double and triple check everything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First timer! Returning customer.
on January 14, 2026
Posted by: TierraD5
from FL
It was great! Very informative, guidance, gives explanation of ask did that information help. Very self explanatory. Secure and quick.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST!!
on January 14, 2026
Posted by: RelliBaby
from Maryland, MD
Easy, helpful, and fast! Used them for the past few years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Returning Customer
on January 14, 2026
Posted by: Stephanie7256
from Arkansas
I have used TurboTax for many years now and every year it is easier than the last. Thank you TurboTax
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME
on January 14, 2026
Posted by: SIMONEKIANA96
from BRANCHBURG, NJ
GOOD EXPERIENCE 10/10 . WALKS YOU RIGHT THROUGH . VERY ACCURATE INFORMATION
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com