Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Informational
on January 29, 2025
Posted by: Qkgh25
from Worcester, MA
Very easy and convenient! I was able to carefully review information carefully and very specific to what I qualified and didn’t qualify for!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
lov it luv it
on January 29, 2025
Posted by: pastp1177
Dear TurboTax Team,
I wanted to take a moment to express my sincere gratitude for the support and services you have provided over the years. Your platform has made navigating tax season easier and more efficient, and I truly appreciate the effort your team puts into ensuring a user-friendly and secure experience.
After thoughtful consideration, I’ve decided to move in a different direction for my tax filing needs. However, I will always value the positive experiences I’ve had with TurboTax and the convenience your service has offered.
Thank you once again for your dedication and assistance. I wish you continued success in helping countless other taxpayers in the years to come.
Warm regards,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast and affordable
on January 29, 2025
Posted by: AliR88
from North dakota
Turbo tax is affordable and quick. It's usually easy but some times it's not very clear about something and if I don't understand it then they try to get me to pay more for advice. That's the only part I don't like about it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is and has always been the best tax tool
on January 29, 2025
Posted by: Turbo Tax Person Female
I really like Turbo Tax. My complaint is THERE IS TOO MUCH ADVERTISING AND UNNECESSARY INFORMATION WHILE TRYING TO CONDUCT BUSINESS!!!! When a person is doing their taxes, they need to stay focus on what the matter is at hand. If an offer is going to be made, it should be made UPFRONT and at THE VERY END!! Business is BUSINESS.......
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 29, 2025
Posted by: Kimmi17
from Ok
Fast easy and convenient Way to submit taxes . Not having to leave house .
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NO ANSWERS!!!
on January 29, 2025
Posted by: alsoccer
My wisconsin gambling income was 1694.55 and was non resident. The rep couldnt tell me what I did wrong when turbotax said I owed wisconsin $6000.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on January 29, 2025
Posted by: Ville703
from United States
Easy to use. No Hassel whatsoever. Would recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Over a decade!
on January 29, 2025
Posted by: HayFri
from Salt Lake City, UT
I have been using TurboTax since I turned 18, 12 years ago! I have NOT once had any issues understanding what they were needing or asking me. If I did, they do a good job at explaining anything with the circle ?. I love paying such a small fee and being able to get it done when I want to! Receive W2 and file same day, baby!
Written by a customer while visiting turbotax.intuit.com