Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,319 Reviews)
Rating breakdown 87,319 reviews
5 Stars
64,860
4 Stars
9,604
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 13, 2026
Posted by: Tfven
from New Mexico
Great experience. Quick and easy. Will definately use again
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Use to be free
on January 13, 2026
Posted by: Unhappy123456678
from west palm beach fl
annoying and they make it difficult so you can pay more
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on January 13, 2026
Posted by: Mrs STaylorB
from Mi
Pretty easy to use! They had the questions to guide me through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 13, 2026
Posted by: Toney031
from Alabama
It was awesome although it was my first time I got through it easily
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to navigate
on January 13, 2026
Posted by: Evie D
from NewMexico
great experience turbo tax swill continue to use easy to use,
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and accurate
on January 13, 2026
Posted by: Jallen86
from MI
Filing taxes with turbo tax was easy and straight forward.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rather Not Say
on January 13, 2026
Posted by: GageTheRapper
from OK
Great Experience As Usual. Highly Recommend To Everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Turbo Tax Experience
on January 13, 2026
Posted by: ImNegan
from Nevada
Been using Turbo Tax for many years now. I have never had any issues and have always received my refund in a timely manner, usually before date that was promised. It is very easy to use and navigate the website, giving step by step instructions. Will recommend to family and friends and will continue to use moving forward.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com