Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,319 Reviews)
Rating breakdown 87,319 reviews
5 Stars
64,860
4 Stars
9,604
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love Turbo Tax
on January 13, 2026
Posted by: kris51389
from de
So easy to use. Quick and efficient. Can't wait to do it again next year.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax
on January 13, 2026
Posted by: Anonymous
from New Jersey
Turbo Tax Is The Best. I've Been Using It For a Decade. It Never Lets Me Down
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 13, 2026
Posted by: Anonymous
from california
very user friendly and lots of help if needed. have used turbo tax for years
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing
on January 13, 2026
Posted by: turbo is the bedt
from california
turbo tax is amazing. will always use again. 5 stars to tubo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax keeps getting greedier
on January 13, 2026
Posted by: IAAR with Turbo
from Ohio
this is like an abusive relationship i cant get out of. i have a basic W2 this shouldnt be $90 to file. Greed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Upselling
on January 13, 2026
Posted by: Username61
from Ut
It's easy to do taxes on Turbo Tax but I feel like Turbo Tax is constantly trying to trick you into paying more. There are quite a few pop-ups asking to upgrade when I don't need to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy!
on January 13, 2026
Posted by: Anonymous
from NM
I love it because it's simple! I have all my kids use use it and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Charged to much
on January 13, 2026
Posted by: Punono
from wisconsin
The amount I was charged was more than I was led to believe. I had no choice but to sign the final papers. Outside of that, it was good.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com