Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,319 Reviews)
Rating breakdown 87,319 reviews
5 Stars
64,860
4 Stars
9,604
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTaxer for Life
on January 13, 2026
Posted by: BriDee1995
from KY
Everything is always simple. I've been using TurboTax since I was 16, I am now 30!
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurborTax makes tax time less stressful!
on January 13, 2026
Posted by: Marie241
from Michigan, MI
This was our first time using TurboTax online, but we have been using the TurboTax software for years and have always been happy with the ease of filing our taxes this way.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 13, 2026
Posted by: Lizzy1515
from Florida
This process was easy smooth and I was able to understand everything
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a really good toll
on January 13, 2026
Posted by: GGG2026
from TN
I like the step-by-step instructions that the website offers to me.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 13, 2026
Posted by: Hethan14
from Rhode Island
it was fast and easy! Turbo tax made it convenient to file my taxes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Literally find any other provider.
on January 13, 2026
Posted by: Bhaggerty678
from IL
Why am I paying for circumstances out of my hands? This is pretty silly not going to lie.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on January 13, 2026
Posted by: Kozmo45878
from New York
It's okay but it is too expensive. The tools are useful though!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use!
on January 13, 2026
Posted by: Lizz4875
from Florida
I love this program, I hope this never goes away. It's so easy to mange and navigate. Than you all for your help!
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com