Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,319 Reviews)
Rating breakdown 87,319 reviews
5 Stars
64,860
4 Stars
9,604
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It's Turbo
on January 13, 2026
Posted by: DeanNikki
from TN
They helped me figure everything out with having some of the information I needed to file
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still the easiest way to file
on January 13, 2026
Posted by: Dunn91
from Bloomington, Indiana
It was relatively convenient but more expensive than last year. It didn’t work the first time then I had to go through everything numerous times. Still the easiest way to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!!
on January 13, 2026
Posted by: LeoEsta
from Connecticut
I love it!!! User friendly and really helpful for first timers like me.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 13, 2026
Posted by: Kells772
from Fl
Easy to navigate through the program, very informative
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
what even is this
on January 13, 2026
Posted by: no just no
from Maryland
i now have to pay money to do my own taxes. something that i'm legally required to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good taxes
on January 13, 2026
Posted by: Rdox
from Florida fl
Very quick and accurate while not free good enough
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 13, 2026
Posted by: NMKK
from Louisiana
Easy to use! Very fast. I use it every year. Love it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Messed up
on January 13, 2026
Posted by: ariou2468
from Conway SC
I downloaded my ssa1099 and you guys didn’t enter the information from it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com