Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
t t great
on January 28, 2026
Posted by: wwwwwqqqqq
from tx
great product I think everyone should have this product
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy
on January 28, 2026
Posted by: Chevygirl22
from missouri
I appreciate how easy it is to fill in the information needed to file taxes, as well as the ability to go back and fix things or add things.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great system
on January 28, 2026
Posted by: Emilyliv4him
from Orlando, Florida
I used the TurboTax and had a fantastic experience with my tax expert. They were knowledgeable, patient, and helped me find deductions I would have missed on my own. I felt confident that my return was accurate before filing
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confused about
on January 28, 2026
Posted by: Robert13517
from Oregon
Little confused that i could not access last years tax forms. but filling was easy and it did not take long at all
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: cherapika
from maryland
great process! and effective, quick and swift!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Uhhh
on January 28, 2026
Posted by: Noooname
from Pennsylvania
I do not know what you expect me to write about this is a tax refund
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 28, 2026
Posted by: BMN212
from ARKANSAS
Easy and reliable. Very helpful and quick and not expensive.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and smooth service!
on January 28, 2026
Posted by: Cgomez111
from TX
Turbo tax is the best! They help you in anything you may have questions about.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com