Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
So thankful
on January 29, 2025
Posted by: Redtrucklover
from Missouri
With the help of Turbo Tax, I am able to do my own taxes each year without a HUGE cost. A friend of mine just paid $700 to get her taxes done! Ouch! Thank you Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTax is easy to use, but misleading
on January 29, 2025
Posted by: Aimee726
from Wellsville, NY
While this service is cheaper than going to an accountant or tax prep service, they contradict themselves. I have a simple return. No itemizations, no extra documents. They will not allow me to use the free version, and instead forced me to upgrade for $128.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy filing with Turbo Tax
on January 29, 2025
Posted by: NanaA2011
from FL
I have used Turbo Tax for years. Easy to follow. It would be even better if a simple Federal return did not cost so much.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
very good
on January 29, 2025
Posted by: Drywine299
I am upset about the price you are charging especially for us senior's .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Taxes
on January 29, 2025
Posted by: Anonymous
from California
It was fine, I do not know what to put, all I did was file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Easy to Use
on January 29, 2025
Posted by: 2025 Tax Forms
from Murfreesboro, TN
Easy step by step instructions to guide you through the complete process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very easy to file and fast
on January 29, 2025
Posted by: RosaV66
Very easy to follow and great help with questions . It was a good experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Rip off
on January 29, 2025
Posted by: Jess hates this
from New Hampshire
Over priced other sites are free only reason I used it this year was because I didn’t have my agi
Written by a customer while visiting turbotax.intuit.com
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