I just paid 88 dollars for a product that I don't have access to, in my hand. You have taken my personal data so you can track income and other stuff with my SSN. You have taken monies from me and provided me with less than what I have paid in previous years!
I hate turbo tax! But I feel like if you use it once it locks you in. It has surprise fees that my roommate isn't getting charged and I hate the entire system. Honestly I miss being able to do them myself without being required to use a company to file my taxes.