Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,320 Reviews)
Rating breakdown 87,320 reviews
5 Stars
64,860
4 Stars
9,605
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
W website. Get the app
on January 12, 2026
Posted by: Crazy8btsch
from Florida
Very helpful. First time and did it myself so Ik y’all can
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax
on January 12, 2026
Posted by: Brice12
from Utah
I feel like this year was a bit more confusing, but I got through it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always great
on January 12, 2026
Posted by: Bri131
from Ok
Very good experience the last several years no problems.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use. Inconspicuous add-ons add up quickly.
on January 12, 2026
Posted by: SamFire98
from Idaho
Easy to use. I wish each page didn't try to sell you on upgrades.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS THE BEST
on January 12, 2026
Posted by: MATINASCOT
from LOUISIANA
I HAVE BEEN USING TURBO TAX FOR YEARS THEY HAVE MADE IT SO EASY TO USE. I WOULD NOT EVER USE ANY OTHER SERVICE.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Adulting is hard
on January 12, 2026
Posted by: 19Steph89
from Riverside, CA
Helps make adulting easier. Adulting is hard. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Relieved
on January 12, 2026
Posted by: KL1989
from Ky
I was on a tax website that I have done my taxes on for years and it had me paying in $1200.00. I looked online for other options and knew relative that uses turbo tax so I tried it and I got a little back. It wasn't a lot but it took some stress off cause coming up with 1200 to pay to the IRS was not going to be easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Amazing
on January 12, 2026
Posted by: CortJac
from Aurora co
I been doing my own taxes through turbo and it’s always been so easy and straightforward!
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com