Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,320 Reviews)
Rating breakdown 87,320 reviews
5 Stars
64,860
4 Stars
9,605
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
It works
on January 12, 2026
Posted by: X2Lung
from Wy
I have been using turbo tax for years. It changes year to year, but it is very easy to use. Never had a problem with it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 12, 2026
Posted by: Ginny313
from Florida FL
Easy to work with and understand and having expert help put my mind at ease.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 12, 2026
Posted by: SRJR33
from California
Super easy if you can read and follow instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 12, 2026
Posted by: STACNICH
from ALABAMA
site was very easy to enter information, review make sure everything was accurate before filing my refund
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 12, 2026
Posted by: Baby Paul
from North Carolina
I didn't talk an expert but turbo tax is the bomb very direct and easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to Navigate Through
on January 12, 2026
Posted by: yahama4
from North Carolina
I really enjoy filing my taxes with TurboTax because it is always so easy!
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on January 12, 2026
Posted by: nvecas
from Texas
it was easy to use and helful explainning what thing re
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome sauce!
on January 12, 2026
Posted by: JaymieDoesDallas
from Utah
use every year for me and my family and it has always been great easy and reliable so much simpler then paying big companies 300 or more when i can simply do it this way.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com