Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,321 Reviews)
Rating breakdown 87,321 reviews
5 Stars
64,861
4 Stars
9,605
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbotax works well
on January 12, 2026
Posted by: Castherstory
from Washington
I use it every year, simple and fast! Quick receipt
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
look for something better
on January 12, 2026
Posted by: alphacosmos
from ohio
too many things to charge for when it shouldn't be charging so much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less Time, Big Return
on January 12, 2026
Posted by: DeeHxx
from Florida
Easy to use and understand. Love how my previous return info is stored to make my life easier every year.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it! First experience!
on January 12, 2026
Posted by: Anonymous
from Mn
Easy to use! Amazing! I am very impressed with how easy it was to file taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wouldn't use anything else.
on January 12, 2026
Posted by: LMC1960
from Arizona
I have used TurboTax for years, it's easy to use a I get to sit at home and do my taxes. I don't hold it against the company that I used to work for them, it's still a great product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on January 12, 2026
Posted by: njb007
from California
Easy, clean and simple product. Going to use it every year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use, New Fees
on January 12, 2026
Posted by: njag94
from IL
Easy to use but the new $40 fee to pay with your refund? A bit ridiculous.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It’s alright
on January 12, 2026
Posted by: Lauren390
from TN
Kinda expensive but super easy to do. But I might switch next year if I can find cheaper.
Written by a customer while visiting turbotax.intuit.com