Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,321 Reviews)
Rating breakdown 87,321 reviews
5 Stars
64,861
4 Stars
9,605
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Mercedsz
on January 12, 2026
Posted by: Anonymous
from New Jersey
Good and easy I had no problems everything was easy to understand
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is good
on January 12, 2026
Posted by: SandyW1
from Florida
easy to use, instructions are easy to follow, only complaint is misleading information on cost to file
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 14, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is my choice
on January 12, 2026
Posted by: Jojon2
from New York
I’ve used it for years. It’s very reliable and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy and accurate
on January 12, 2026
Posted by: JollitaMami
from California
Turbo Tax always make my tax return process super fast and easy! I always get the most out of my return when use them.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 12, 2026
Posted by: Tahjiere1
from Maryland
My experience with TurboTax is always very simple and easy! TurboTax is always very helpful when this time of year comes around!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is great
on January 12, 2026
Posted by: Katie kay2007
from Sc
Turbo tax made it very easy to file my taxes I Recommend you using them
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ok
on January 12, 2026
Posted by: Sunshinelifter
from Texas
TurboTax is decent for doing it yourself. Easy for someone who's not a computer person
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to navigate!
on January 12, 2026
Posted by: Alh1991
from Tx
Super easy to navigate and extremely accurate. Would recommend to everyone!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com