Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX EXCELLENT.
on January 28, 2026
Posted by: JLWACKY43
from MARSHFIELD, MA
THE REP WHEN I TOLD HIM OF MY SCREW UP, HE WAS ABLE TO CORRECT IT AND GET THE REFUND I WAS EXPECTING, THANK YOU. JOHN
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on January 28, 2026
Posted by: BPIT
from MISSOURI
EASY TO USE. IM GLAD I WAS ABLE TO IMPORT MY INFORMATION FROM LAST YEAR.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: DayDay1992
from 510 Cedar St
very easy to navigate through very satisfied with everything
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on January 28, 2026
Posted by: Kg137
from Tx
Very quick and easy. Takes less than 30 min to finih.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is too easy
on January 28, 2026
Posted by: kelpshake1129
from Connecticut
i thought hte accuracy was great.
compatibility with my pc
features were easy to access
pretty much full guidance
easy to use interface
compatibility with my pc
features were easy to access
pretty much full guidance
easy to use interface
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
works great
on January 28, 2026
Posted by: J1129
from Lafayette,TN
It was good. would have been easier if my last year returns was thought turbox tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Cater to your veterans better
on January 28, 2026
Posted by: NPW80
from SC
You should not charge veterans to do their returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done
on January 28, 2026
Posted by: Rod and Peg
from 155 PARTRIDGEBERRY LN
Harder with more 1099R forms from setting up retirement funds
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com