Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,321 Reviews)
Open Ratings Snapshot
Rating breakdown 87,321 reviews
5 Stars
64,861
4 Stars
9,605
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Great
on January 12, 2026
Posted by: Kish23
from California
So far it’s been OK. I will give an update later. I think the step was pretty easy. first time so hopefully I did great.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use!
on January 12, 2026
Posted by: Gordon31801
from GA
Easy to use, love the way it walks me thru the steps!
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is great
on January 12, 2026
Posted by: pumpkin77
from charlotte, north carolina
Turbo tax is quick & efficient, if I need help I will consult with their online chat
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax easy to do.just fill in the blanks
on January 12, 2026
Posted by: Myob67
from Ohio
Did not talk to anyone. Just filled in information
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It works
on January 12, 2026
Posted by: Trey45
from MO
I've literally never had a problem with them, great and easy for simple tax returns.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Makes it easy
on January 12, 2026
Posted by: Bamb02us
from Michigan
Since I filed with TurboTax last year my W2 was already waiting for me to verify everything. That made this years return that much easier.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Awesome
on January 12, 2026
Posted by: jmarie1965
from Illinois
I filed by myself I didn't need any help but I do enjoy this tax app
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbotax is waesome
on January 12, 2026
Posted by: scott thomas 666
from lubbock, texas
very simple, easy process. love the ease of it, process was simple
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
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